AT&T & Sprint Wireless Disability Services

AT&T & Sprint Wireless Disability Services

Broadened Horizons comends AT&T and Sprint for going a step above their competition with disability support and services.

AT&T (formerly Cingular's) Commitment (from their Disability Resources web site)

"At AT&T, accessibility is more than a word — it's a commitment to our customers with disabilities, to provide the wireless products and services they need, and to anticipate and meet their communication needs. From working with vendors and the Wireless Access Task Force on accessibility solutions to providing alternate billing formats, we're committed to helping this important group of AT&T customers." AT&T's National Center for Customers with Disabilities (NCCD) is based in Little Rock, AR and available from 7 a.m. to 9 p.m. ET, Monday through Friday and on Saturday from 9 a.m. to 6 p.m. ET.

To learn whether you qualify for any of Cingular's programs, or to obtain application and certification forms, please call the Cingular National Center for Customers with Disabilities.

866-241-6568 (Voice calls)

866-241-6567 (TTY calls)

Mobility Impairments

Free AT&T VoiceDial Service [ download application ]

or Sprint's similar Voice Command service both provide:

Dial-by-voice

Voice dialing of phonebook contacts

Free 411 Directory Assistance (Up to $15 / month)

VoiceDial Exemption Program

Providing helpful dialing assistance

AT&T recognizes that voice-enabled services can provide helpful dialing assistance for customers with significant visual, cognitive, and physical disabilities. That's why we're pleased to waive the $4.99 monthly feature charge for our VoiceDial service for those with qualifying disabilities. Normal airtime charges apply to all calls made using VoiceDial.

VoiceDial can be accessed completely by Voice using Broadened Horizons Vocalize or VoiceBT Accessible Cell Phone Voice Controllers to dial *8 on your wireless phone!

With VoiceDial, you can:

Dial by saying the number you want to call, or by saying a name from your personal address book.

Keep a personal address book of up to 2,000 contacts, enough to store all the important numbers you need.

Take advantage of our host of information services, so information on stocks, sports, weather, and news is never more than a verbal request away.

Who Qualifies?

Physical Disabilities (e.g., loss of hands or use of/or control of hands; constant severe tremor, spasticity or paralysis; non-correctible double vision; significant debilitating conditions such as those found in advanced states of certain diseases, etc.)

Visual Disabilities (e.g., blindness, legal blindness, unable to read standard print with correction, etc.)

Cognitive Disabilities (i.e., difficulty with short term memory, inability to sequence numbers, etc.)

Other or Multiple Disabilities

Information on more solutions such as for individuals with visual or hearing difficulties/limitations is available on Cingular's Disability Resources web site